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Upon launching the Chrome Developer Tools (F12) and replicating the issue, a "500 Internal Server Error" is presented in the Console log.
While attempting to log into 8x8 Agent Console or Virtual Office integrations, users are presented with a blank screen.Upon launching the Chrome Developer Tools (F12) and replicating the issue, a "500 Internal Server Error" is presented in the Console log.Our engineering team is currently working to permanently resolve this issue.
Follow The cause of this issue is Google's recent update of the Chrome web browser to version 80.Specifically, Chrome version 80 now enforces the SameSite secure cookie feature, which disables third-party cookies and prevents cross-domain or third party access (8x8) to the primary domain (such as Salesforce).8x8 Agent Console and Virtual Office Integration Users Receive a Blank Screen at Login You are using ##browserName##, which is not supported by VCC. While attempting to log into 8x8 Agent Console or Virtual Office integrations, users are presented with a blank screen. Login By Logging in, you accept our End User Terms of Use. Please try again later. In the meantime, the only workaround is to change your G Suite Policy and rollback Google Chrome to version 79. Virtual Office Account Mgr.
We are Vancouver Community College, a publicly-funded college in operation since 1965 and holding EQA status from the Government of British Columbia’s Ministry of Advanced Education. User experience and performance will be impacted negatively. Please upgrade your browser.You can download newer versions of supported browsers using the following links:The user name and password you entered are invalid.Your account has been permanently locked. Remember Me.
Please contact your administrator for further assistance.Your account is currently in maintenance. Login By Logging in, you accept our End User Terms of Use.
User experience and performance will be impacted negatively. Sorry, your browser version is not supported. You are using ##browserName##, which is not supported by VCC. 8x8 Agent Console and Virtual Office Integration Users Receive a Blank Screen at Login 8x8 Contact Center for Salesforce Lightning XML Salesforce Error: Unable to Obtain Exclusive Access Manage your business from anywhere with 8x8 Virtual Office on Windows and Mac.
3 styles with inline editable feature. Sorry, your browser version is not supported. You are using ##browserName##, which is not supported by VCC.
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